USER AGREEMENT TERMS AND CONDITIONS
The Client, by placing an order online or via email or phone, agrees that they accept the conditions of the User Agreement Terms and Conditions in full. FULL CIRCLE INTEGRATION LIMITED will retain an Invoice and terms and conditions user agreement. Upon such [Invoice [and these terms and conditions]] being received by the Client, the Client will be issued with the invoice which shall act as confirmation of their booking. The Client by confirming receipt of the invoice accepts these User Agreement Terms and Conditions
DEPOSIT AND BOOKING: you should have already paid your £100 non-refundable deposit however if you haven’t, a £100 non-refundable deposit will be required at the time of booking in order to reserve your hire date and theme, payable by BANK TRANSFER or PayPal. The deposit will go towards the total rental cost of your Igloo and theme. If not received within 48 hours of your booking, your date and theme will be released. The remaining rental balance will be due at least 48 hours prior to delivery. Final payments not received by this time will result in the cancellation of your party with no exception and the retention of the deposit.
We must receive confirmation of the final number of guests who will be using the Igloo and add-on choices no later than 7 calendar days prior to the date of hire. If the Client chooses to downgrade the Igloo hire and/or theme after this time, the original booking price will still apply with no refund.
All bookings are for a one overnight hire period unless stated otherwise. All prices are subject to change, however prices quoted at the time of booking will always be honoured.
CANCELLATION: Cancellations can be made 14 calendar days prior to the scheduled date of hire. The £100 deposit is non-refundable, but may be applied towards the cost of another Igloo hire if made within 90 days of the original hire date. If you choose to cancel our services for any reason, or subsequently hire from us outside of the 90 day period, your deposit will be forfeited and retained by Full Circle Integration Limited. Full Circle Integration Limited reserves the right to cancel your booking at any time, for any reason. We will always try to give as much notice as possible. Upon any such cancellation we will refund the Client any monies paid in respect of the booking, [including the non-refundable deposit,] within 30 days, should any refund be due. Full Circle Integration Limited will not be liable to pay any compensation to the Client or any
other person for any loss, damage or expenditure arising directly or indirectly from the cancellation. Full Circle Integration Limited reserves the right to terminate the booking without notice if there is a breach of these conditions.
FINAL PAYMENT: All outstanding balances for extras/add ons are due 48 hours prior to delivery, payable by bank transfer or PayPal, remaining balance is based on the agreed upon number of guests and any additional items.
FORMS OF PAYMENT: We accept bank transfer and PayPal transfer, details of which are contained on [the booking form / rental agreement]
TITLE, RISK AND INSURANCE: The Igloo and/or add-ons shall at all times remain the property of Full Circle Integration Limited, and the Client shall have no right, title or interest in or to the Igloo and/or add-ons (save the right to possession and use of the Igloo and/or add-ons subject to the terms and conditions of the rental agreement). The risk of loss, theft, damage or destruction of the Igloo and/or add-ons shall pass to the Client on delivery. The Igloo and/or add-ons shall remain at the sole risk of the Client during the period of hire and any further term during which the Igloo and/or add-ons are in the possession, custody or control of the Client until such time as the Igloo and/or add-ons are collected by Full Circle Integration Limited. During the period of hire, the Client shall, at its own expense, obtain and maintain the following insurances insurance of the Igloo and/or add-ons to a value not less than its full replacement value comprehensively against all usual risks of loss, damage or destruction by fire, theft or accident, and such other risks as Full Circle Integration Limited may from time to time nominate in writing.
Full Circle Integration Limited is not liable for any accidents that occur during the period of hire. The Client accepts all liability when renting from Full Circle Integration Limited. The Client is responsible for the security of the equipment at all times during the period of hire. Any lost, broken, damaged or destroyed equipment will be charged to the Client at full replacement value.
LIABILITY TO THIRD PARTIES: We strictly provide a theme based entertainment rental space. Please be aware that children need to be supervised. Full Circle Integration Limited will not be liable for any claim for personal injury, death, loss or damage however caused. The Client acknowledges that Full Circle Integration Limited shall not be responsible for any loss of or damage to the Igloo and/or add-ons arising out of or in connection with any negligence, misuse, mishandling of it or otherwise caused by the Client and the Client shall indemnify Full Circle Integration Limited in full against all liabilities, costs, expenses, damages and losses suffered or incurred by Full Circle Integration Limited arising out of, or in connection with any failure by the Client to comply with these terms.
DELIVERY AND SET UP: Assembly, styling, collection and general laundering are included in the hire cost unless stated otherwise.
Delivery times will be between 9 AM and 3 PM on the date of the Igloo hire. A 2 hour window for arrival will be given on the day of delivery. The Client is responsible for being present to accept delivery of the equipment. The Client is responsible for any loss or damage incurred if they arrange for the Igloo and/or add-ons to be delivered without being present or without an authorised agent present. The Client is responsible for losses
or damage resulting from the Igloo and/or add-ons being delivered to an unattended premises or location as requested by the Client.
The time required for complete set up is approximately 1.5-2 hours, but may take more or less time depending on the number of add-ons ordered. An additional hour will be required for each balloon garland requested. We ask that no children or guests are in the setup area during installation in order to avoid a time delay.
All floor areas must be clean from contamination, dirt, dust & furniture before setup begins.
If the Igloo does not fit in your garden or area of choice – we will be unable to install. Our staff are not liable and will always chose the safest, location. It is your responsibility to ensure your garden is of adequate size for our 3.6-meter igloos.
COLLECTION: We will arrive the day after the hire period, at a previously agreed time, to breakdown and collect items.
Collections will typically be between 10 AM-2 PM.
A walk-through will be performed with the Client prior to breakdown to confirm there are no damages or issues.
DAMAGES: General cleaning of all items are included in the hire price. The Client will be responsible for the cost of replacing any Full Circle Integration Limited. equipment damaged due to mistreatment while at the Client’s premises. This includes breakages of all equipment supplied to support Igloo theme, including but limited to projector, igloo frames/lights/ heating/ rugs /holes in the igloo
cover/pillows/linens/chairs, or extra cleaning needed due to stains.
If any item is damaged or stained, charges will apply.
Full Circle Integration Limited items exposed to cigarette smoke will incur an additional £100 cleaning fee.
It is the responsibility of the Client to take duty of care and always supervise children with the hire equipment. Diligence must be taken with younger children on the Client’s premises as Full Circle Integration Limited hire equipment is not recommended for children under the age of 5.
Assembly/Disassembly is the responsibility of Full Circle Integration Limited staff. Please allow our staff to set up and pack up all items for your safety and to reduce the risk of damage.
Full Circle Integration Limited agrees to:
To disassemble and remove all equipment from the agreed site on or after the final date of the period of hire. The Client agrees to:
The Igloo and/or add-ons (the “Equipment”)
Set Up of Equipment
appropriate to set up the Equipment at any later stage during the duration of the period of hire. Should the Company determine that set up is not appropriate for any reason, the agreement will be terminated, the deposit refunded to the Client and the Client agrees to have no additional claim against the Company. The Client agrees that any costs reasonably incurred in the attempt to assemble the Equipment will be payable to the Company.
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